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Introduction:
At https://roof-repair-dallas.localsolutionsonline.com, also known as roof-repair-dallas (‘the Company’ or ‘we’), safeguarding your privacy and ensuring the protection of your data are paramount. This Privacy Policy outlines our practices concerning the collection, storage, access, and processing of personal data in compliance with various privacy regulations including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more. We are committed to transparency and fairness in our handling of personal data, ensuring that you can make informed decisions about how your information is used.
Scope:
This policy applies to all https://roof-repair-dallas.localsolutionsonline.com website, applications, services, and products. This includes any interactions or transactions conducted through our platforms, including online forms, phone calls, emails, text messages (SMS), and in-person meetings. It’s important to note that this policy does not extend to third-party platforms, applications, products, or services accessed via links on our platform, each governed by their separate privacy policies.
Processing Activities:
This policy governs interactions when you:
- Use our applications and services as an authorized user
- Visit our websites linked to this Privacy Statement
- Receive communications from us, including newsletters, emails, calls, or texts/SMS
- Interact with our customer support teams
- Engage in online transactions or purchases
Personal Data Collection:
We collect various types of Personal Data including:
- Account Information (e.g., username and password)
- Payment Information (e.g., credit card numbers and expiration dates)
- Financial Information (e.g., account balances and transaction history)
- Purchase Information (e.g., product orders and order history)
- Mobile Device Identifiers (e.g., device IDs and IP addresses)
- Location Data (e.g., geographic coordinates and Wi-Fi network information)
- Feedback (e.g., ratings, reviews, and comments)
- Social Media Information (e.g., social media handles and profile data)
- Product Information (e.g., product preferences and purchase history)
We collect this data through user input, interactions, and automated technologies. Additionally, third parties may provide us with Personal Data, subject to their respective privacy policies.
Cookies:
We utilize cookies for improved user experience and analytics. Cookies fall into categories such as:
- Strictly Necessary: essential for website functionality
- Preference: enables customization of your experience
- Analytics: helps us understand website usage patterns
Each category serves specific functions, designed to enhance your interaction with our platforms. Users can control non-essential cookies through our Cookie Manager.
Retention and Deletion:
We retain Personal Data as required by law and for the purposes collected. Upon fulfilling these purposes, we delete or anonymize the data. Our retention and deletion policies are designed to ensure that your personal information is only retained for as long as necessary to achieve its intended purpose.
Security Measures:
We employ organizational safeguards and security measures to protect your Personal Data, including:
- Encrypted communication
- Engaging secure third-party processing
- Regular security audits and risk assessments
Our goal is to maintain the confidentiality, integrity, and availability of your personal information.
Children’s Privacy:
We do not knowingly collect Personal Data from children under 18 years of age. If we become aware that a child has provided us with their Personal Data, we will take reasonable steps to delete this information as soon as possible.
Your Rights:
Depending on your geographical location, you have rights related to:
- Access: request access to your personal data
- Rectification: correct or update your personal data
- Erasure: request deletion of your personal data
- Restriction: restrict the processing of your personal data
- Portability: receive a copy of your personal data in a structured format
- Objection: object to the processing of your personal data
- Non-discrimination: not be subjected to adverse treatment for exercising these rights
- Filing appeals/complaints: submit complaints or appeals related to the handling of your personal data
- Withdrawing consent: withdraw consent at any time, where applicable
To exercise these rights, contact our privacy team.
Changes to Policy:
We reserve the right to modify this Policy, and any changes will be posted on our website. We recommend that you periodically review this Policy for updates.
Contact Information:
For inquiries, unsubscribe requests, or data-related questions, contact us via email at [email protected] or through written correspondence to the provided address.